Multimodal AI: Beyond Text-Only Assistants

Multimodal models can accept images, audio or documents alongside text, which opens up use cases like analysing a photo of damaged goods or transcribing and summarising a support call automatically.

For clients in retail and logistics, this often means an AI system that can process a product photo and a text description together, rather than needing separate systems for each.

We are increasingly building multimodal features where the added accuracy is worth the additional cost, while keeping simpler text-only prompts for lower-stakes tasks.