MotoServe Dealer Management System

MotoServe Motors needed a single system to manage vehicle inventory, sales leads and service appointments across three showrooms, having previously run each location with its own disconnected records. This made it difficult for management to get a combined view of sales performance or service capacity across the dealership group.

Techomaxx built a custom dealer management system covering vehicle and parts inventory across all three showrooms, sales lead tracking from enquiry through to sale, and a service scheduling module with automated SMS reminders to reduce missed appointments. We also built a parts inventory module tied to the service scheduling system, so technicians could check part availability before confirming a service booking.

With SMS reminders now going out automatically ahead of scheduled service appointments, MotoServe saw a noticeable drop in missed bookings after go-live, which in turn improved workshop utilisation since technician time was no longer being wasted on no-shows. Having inventory, sales and service data in one system also gave management a consolidated view across all three showrooms for the first time.

This project is representative of the automotive-sector work Techomaxx does: building dealer management systems that bring vehicle inventory, sales pipelines and service scheduling together across multi-location dealership groups.