NexaBank Digital Onboarding

NexaBank wanted to cut the time it took a new customer to open an account, a process that previously took several days due to manual document checks and in-branch verification steps. They needed a digital onboarding flow that could handle identity verification safely without requiring a branch visit.

Techomaxx built a digital onboarding flow combining AI-assisted document verification, which checks identity documents for authenticity and extracts the relevant data automatically, with liveness detection to confirm the applicant is a real person present at the time of application, and automated risk scoring integrated with NexaBank's core banking APIs to complete account creation. The flow was designed so most applicants could complete the entire process on their own device without any manual intervention from bank staff.

Because document checks, liveness verification and risk scoring all happened automatically within the flow rather than requiring manual review at each step, average onboarding time dropped from around three days down to under fifteen minutes for the large majority of applicants, with only edge cases requiring staff follow-up.

This project is representative of the banking technology work Techomaxx does: building secure digital onboarding and KYC flows that integrate with core banking systems while meeting the authentication and fraud-monitoring standards expected in financial services.