posChat AI Support Assistant
A generative AI support assistant trained on product documentation. — Client: Nimbus SaaS
Trusted by 200+ Clients Worldwide
/01Project Overview
What We Built
Nimbus SaaS was overwhelmed by repetitive support tickets. We built a retrieval-augmented AI assistant grounded in their documentation and past ticket history, deflecting a large share of routine queries before they reached human agents while escalating complex cases automatically.
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