SkyStay Hotel Booking Engine
A direct booking engine reducing OTA commission dependency. — Client: SkyStay Hotels
What We Built
SkyStay Hotels had become heavily dependent on online travel agencies (OTAs) for bookings, which meant a significant share of revenue was going toward commission fees on every reservation. They wanted a strong direct booking channel that could compete with the convenience guests were used to from OTA websites.
Techomaxx built a fast, mobile-friendly booking engine designed specifically to remove friction from the direct-booking path, with real-time rate and availability synchronisation against SkyStay's property management system so guests always saw accurate room availability and pricing. We integrated a payment gateway directly into the booking flow so guests could complete a reservation without being redirected to a third-party checkout, and optimised the experience for mobile users, who make up a large share of last-minute hotel searches.
Because rates and availability stayed in sync with the property management system automatically, SkyStay's front-desk and revenue management staff no longer had to manually update the booking engine separately from their internal systems. Following launch, direct bookings grew steadily, giving SkyStay a lower-cost channel that reduced their overall dependency on OTA commissions over time.
This project is representative of the hospitality technology work Techomaxx does: building direct booking engines that integrate cleanly with property management systems to help hotels win back bookings from third-party platforms.